You will serve as the primary point of contact for customers, providing technical support for hardware and software issues via phone, email, and remote access. Additionally, you will document support cases in the ticket system and contribute to the optimization of support processes.
Manage the entire sales process from lead generation to contract closure for a SaaS solution targeting the catering industry in the DACH region. Build networks through industry events and monitor market trends to develop proactive sales strategies.
Manage the entire B2B sales process from lead generation to contract closure for a SaaS solution in the catering industry. Collaborate with Marketing and Product teams to develop growth strategies and represent the company at international trade fairs.
