Provide first and second-line customer support and manage back-office operations including client onboarding and KYC documentation. Contribute to public documentation and utilize AI tools to optimize support workflows.
Memo Bank
2 Remote Job Openings at Memo Bank
The role involves guaranteeing clients fast, reliable, and secure access to Memo Bank by designing, deploying, and automating the cloud infrastructure across GCP and AWS while maintaining a secure-by-design banking environment. Responsibilities also include managing CI/CD pipelines, developing internal tools primarily in Python to accelerate developer velocity, and supporting the infrastructure needs for growing AI usage.