Mala Management GmbH

The role involves providing support and advice to international guests via phone and email, handling reservation inquiries, and assisting with check-in/check-out processes. Additionally, it includes coordinating with housekeeping and addressing guest requests efficiently.

Provide support and advice to international guests via phone and email regarding reservations, check-ins, and general inquiries. Coordinate with housekeeping and maintenance services while managing bookings through platforms like Booking.com and Airbnb.