Manage and resolve customer tickets via JIRA and the Help Center while delivering platform training sessions. Analyze campaign results and prepare custom reports to help clients optimize their loyalty program performance.
Loyal Guru
4 Remote Job Openings at Loyal Guru
Lead the technical onboarding and deployment of SaaS products for mid-to-large-sized companies while managing client relationships. Act as the primary technical expert on APIs and integration strategies to ensure successful project delivery.
The role involves owning the entire sales pipeline for expanding Loyal Guru's presence in new verticals, requiring the development and execution of strategies to acquire new enterprise customers and consistently exceed sales quotas. This includes cultivating relationships with key decision-makers, leading product demonstrations, and orchestrating internal resources to close deals.
Manage a portfolio of Italian Enterprise and Mid-Market accounts, ensuring clients maximize the value from the loyalty and data platform. Guide clients through onboarding, strategize CRM campaigns, and provide data-driven recommendations for improved customer engagement.
