Lovelace Health System

The coordinator is responsible for processing internal and external referrals for ambulatory services, procedures, and medications. Key duties include obtaining prior authorizations, scheduling patients, and managing communications via phone and online chat.

The Referral Supervisor plans and directs the daily operations of the referral department and its staff. They ensure that goals for the timely and appropriate processing of medical referrals are consistently met.

Responsible for processing internal and external referrals for ambulatory services, procedures, and medications. Tasks include obtaining prior authorizations, scheduling patients, and managing communications via phone and online chat.