Logz.io

Act as a technical strategist and trusted advisor for enterprise clients to drive the adoption of observability and agentic AI technologies. Responsibilities include managing onboarding, executing POCs, and analyzing usage patterns to maximize ROI and revenue growth.

Act as the first point of contact for customers to troubleshoot observability environments across cloud and Kubernetes ecosystems. Own issues from initial response to resolution while collaborating with internal teams to improve the customer experience.