LoadSpring Solutions

Manage and convert inbound qualified leads into sales opportunities while owning the pipeline from discovery to close. Partner with Account Management for seamless hand-offs and maintain accurate CRM records for forecasting.

Manage and convert inbound qualified leads into sales opportunities while guiding them through the lead funnel to close. Maintain a robust pipeline and collaborate with Account Management to ensure seamless client hand-offs.

The Technical Support Specialist is responsible for troubleshooting and resolving issues across business applications, networking, and hardware while ensuring high customer satisfaction. They also document fixes in the knowledge base, participate in on-call rotations, and mentor junior staff members.