LGI Healthcare Solutions Santé Inc.

Provide first-level customer support for the financial management solution (FMMS) by resolving queries and documenting requests. Reproduce software anomalies and collaborate with internal departments to ensure timely corrections and improvements.

Perform remote installation, upgrades, and migrations of software products while providing Level 2 technical support to clients. Act as the central point of contact for problem resolution and maintain up-to-date team documentation and client inventory.

Perform remote installation, migration, and upgrades of software products while providing Level 2 technical support to clients. Act as the central point of contact for troubleshooting and maintain updated technical documentation and client inventories.