LegacyBox

Lead the end-to-end creative strategy for paid social growth, primarily focusing on Meta, from ideation and briefing to testing and scaling. Collaborate with performance marketing and creator teams to translate customer insights into high-performing, emotionally compelling ad content.

Lead the strategy and execution of lifecycle channels including email, SMS, and direct mail to improve customer conversion and repeat purchase behavior. Own key performance metrics and build automated customer journeys to increase long-term customer lifetime value.

Produce high volumes of performance-focused creative assets across static, motion, and digital formats for platforms like Meta and YouTube. Collaborate with creative strategists to iterate on winning concepts and maintain brand consistency across all marketing channels.

The Quality and Compliance Manager will oversee quality assurance evaluations, compliance auditing, and the creation of SOPs and training materials. This role acts as a central hub for improving agent performance and ensuring consistent service standards across all support channels.