The Programmer Analyst is responsible for designing, developing, testing, and maintaining computer application solutions to meet business requirements. They also provide ongoing support, troubleshoot production issues, and participate in on-call rotations.
Assist customers with orders, product questions, and problem resolution via phone while delivering personalized service. Identify opportunities to suggest relevant products and promotions to enhance the customer experience.
Designs, develops, and implements complex SAP application solutions to meet business requirements while supporting existing systems. Partners with vendors and business stakeholders to configure COTS software and ensure system performance and security compliance.
