krisenchat

Oversee and enhance cloud infrastructure using Google Cloud and Terraform to ensure security, stability, and scalability. Implement advanced monitoring with Grafana and collaborate with product teams to align IT operations with business objectives.

The role involves providing psychosocial crisis counseling and emotional support via online chat to individuals experiencing distress related to war, migration, or other challenging life events. Counselors will engage in empathetic, solution-oriented conversations, stabilize individuals in difficult moments, and adhere to clear protocols for high-risk situations.