knowmates GmbH

Provide technical support to customers regarding JTL-Wawi and digital e-commerce processes. Analyze support requests, optimize systems, and collaborate with project management and development teams to improve internal workflows.

Provide technical support for e-commerce customers using JTL-Wawi and JTL-WMS, focusing on troubleshooting and process optimization. Responsibilities include managing installations, updates, and the integration of external systems like shops and marketplaces.