The Customer Success Manager leads regional operating room installation projects to ensure timely, accurate, and profitable delivery while maintaining high customer satisfaction. They act as a liaison between sales and deployment teams, managing project documentation, risk mitigation, and post-installation training.
The technician will deploy and configure integrated operating room systems, including audio-visual, network, and power cabling. They will partner with site leads to ensure installations meet company standards while maintaining effective communication with hospital personnel.
The Regional Manager leads a remote team of Customer Success Managers to ensure the successful, on-time, and budget-compliant installation of OR1 integration projects. They collaborate cross-functionally with sales, service, and technical teams to drive customer satisfaction and operational excellence throughout the project lifecycle.
Manage the growth and profitability of Operating Room installation projects while ensuring high customer satisfaction and timely delivery. Collaborate with sales and service teams to align deliverables and provide technical expertise in integration product portfolios.
