Own end-to-end customer rollouts including requirements design, configuration, and user onboarding for bioprocess data deployments. Drive long-term adoption and value realization while acting as the voice of the customer for Product and Engineering teams.
Act as the technical partner to sales by translating bioprocess workflows into tailored product stories through demos and pilots. Collaborate with Account Executives on deal strategy and provide feedback to the Product team to improve reference architectures.
Own revenue expansion across greenfield territory and build long-term sales strategies. Cultivate relationships with C-suite executives and contribute to refining sales processes.