Lead and mentor the Salesforce team to ensure platform stability, performance, and continuous improvement. Manage team workload, stakeholder relationships, and act as the primary escalation point for complex functional and technical issues.
The manager will own the global aftersales KPI framework and develop executive dashboards to drive performance improvement across markets. They will also lead data-driven analysis to identify revenue growth opportunities and support the implementation of global operational standards.
Lead regional spare parts reporting by designing and optimizing executive dashboards to ensure reliable and standardized information. Analyze commercial, financial, and operational indicators to generate business insights and identify performance gaps across regional markets.
Lead full-cycle SAP SD/MM implementation and enhancement projects while designing scalable solutions aligned with business objectives. Collaborate with cross-functional teams to configure SAP functionalities and ensure seamless system integration.
