The Product Specialist coordinates between Product, Engineering, and Customer Success to translate operational needs into technical requirements. They are responsible for documenting feature requests, performing User Acceptance Testing, and ensuring successful product delivery.
Impruvon Health
5 Remote Job Openings at Impruvon Health
Customer Success Manager – Strategic Accounts
Impruvon Health
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Full Time
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7 days ago
Impruvon Health
Lead the full customer lifecycle and complex, phased platform implementations for a high-value strategic healthcare partner across multiple states. Manage executive relationships and drive product adoption to ensure measurable ROI and account growth.
Enterprise Customer Success Manager – State Program Lead
Impruvon Health
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Full Time
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18 days ago
Impruvon Health
Lead the strategic execution of state contracts by managing executive relationships and driving platform adoption across provider networks. Manage and mentor a team of In-State Customer Success Managers to ensure successful implementation and program health.
Lead the execution of high-quality government and healthcare proposals, focusing primarily on state procurement and health plan opportunities. Conduct market surveillance and capture research to identify upcoming solicitations and inform strategic bid decisions.
The role involves owning and advancing the mobile application experience across iOS, Android, and Web using Flutter. The engineer will build high-quality features, improve mobile architecture, and integrate with a Ruby on Rails backend to support critical healthcare workflows.