iXsystems DBA TrueNAS, Inc (“TrueNAS”)

The role owns organic search and channel marketing, focusing on SEO execution, email campaigns, and organic social media. It involves managing industry council relationships and distributing content to generate an inbound pipeline.

Develop and maintain automated test infrastructure for Web UI, API, and CI pipelines to ensure product quality. Design and execute performance qualification tests for enterprise integrations and author technical white papers and sizing guides.

The role involves managing the product roadmap grooming process and leading end-to-end program management for New Product Introduction and Engineering Change Notice initiatives. Additionally, it provides leadership oversight for the Solutions team to ensure alignment across engineering, product management, and customer support functions.

The Sales Engineer will lead the technical sales process across the APAC region, including product demonstrations, technical validation, and proof-of-concept engagements. They will also partner with sales teams to architect storage solutions and provide technical training to channel partners.

This executive role leads and unifies global customer support, customer care, and professional services across the entire customer lifecycle, ensuring a high-quality customer experience while maintaining cost discipline. The VP acts as the senior escalation authority and is responsible for defining and executing a multi-year strategy for global operations, driving automation and efficiency.