Provide phone-based support for healthcare providers regarding claims and benefits while maintaining a professional and empathetic experience. Additionally, review and evaluate AI agent interactions to provide feedback and optimize AI performance.
Humach, LLC
4 Remote Job Openings at Humach, LLC
The AI Customer Success Manager ensures the successful deployment and optimization of AI-powered digital agent solutions for clients. This includes coordinating AI Whisperer activities, managing client relationships, and driving continuous improvement through KPI tracking and performance audits.
Lead and scale a high-performing AI engineering team responsible for building and operating digital agent and orchestration platforms. Partner with product and architecture teams to ensure the delivery of reliable, scalable, and compliant AI-powered solutions.
You will build, configure, and deploy AI agents and supporting backend systems into production environments. This involves collaborating with cross-functional teams to implement agent workflows, integrate third-party services, and ensure system reliability and scalability.
