HSA Bank, a division of Webster Bank, N.A.

Manager, Contact Center Partnerships

HSA Bank, a division of Webster Bank, N.A. · Full Time · 2 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United States 💵 $90000 - $94000 per year ⭐ 5-10 yrs exp 💼 Support

Manage day-to-day activities of multiple outsourced contact center sites to ensure BPO partners meet business requirements and KPIs. Lead performance evaluations through weekly business reviews and implement strategies to improve departmental efficiencies.

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Implementation Specialist

HSA Bank, a division of Webster Bank, N.A. · Full Time · 16 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United States 💵 $57000 - $59000 per year ⭐ 2-5 yrs exp 💼 Others

Lead the onboarding and configuration of HSA and spending account products for mid-size employer clients. Manage project plans, conduct EDI/SFTP file testing, and facilitate bulk transfers and annual renewals.

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Senior Analyst, Partner Relations

HSA Bank, a division of Webster Bank, N.A. · Full Time · 16 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United Kingdom, United States 💵 $65000 - $66000 per year ⭐ 5-10 yrs exp 💼 Others

Acts as a critical liaison between internal teams and external partners to ensure high-quality service and operational excellence for healthcare savings products. Responsible for resolving complex escalations, analyzing performance data, and providing operational guidance and coaching to team members.

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Associate, Member Services Financial Operations

HSA Bank, a division of Webster Bank, N.A. · Full Time · 18 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United States 💵 $20 - $21 per hour ⭐ 0-2 yrs exp 💼 Finance

Perform complex member services financial operations including ACH processing, account reconciliations, and SOX testing. Act as a subject matter expert to train staff, resolve escalated customer issues, and ensure compliance with federal and state regulations.

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Assoc, Employer Support

HSA Bank, a division of Webster Bank, N.A. · Full Time · 22 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United States 💵 $22 - $24 per hour ⭐ 0-2 yrs exp 💼 Support

Serve as the primary point of contact for assigned employers and consultants to provide exceptional support via phone, chat, and email. Manage a dedicated book of business to drive client satisfaction, retention, and account growth through proactive education and issue resolution.

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Insurance Sales Agent

HSA Bank, a division of Webster Bank, N.A. · Full Time · 22 days ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United Kingdom, United States 💵 $24 - $26 per hour ⭐ 0-2 yrs exp 💼 Sales

The agent is responsible for generating business through the education, advisement, and enrollment of consumers in various individual and family insurance plans. This involves handling inbound and outbound tele-sales and documenting all activity using CRMs and quoting tools.

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Analyst, Partner Service Project Admin

HSA Bank, a division of Webster Bank, N.A. · Full Time · a month ago

HSA Bank, a division of Webster Bank, N.A.

🌎 United States 💵 $55000 - $59000 per year ⭐ 2-5 yrs exp 💼 Others

The role is responsible for the ownership and execution of internal and external partner-focused projects, ensuring alignment with business objectives and timelines. Additionally, the analyst serves as operational and leadership backup, managing team assignments and navigating escalations.

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