HHM Hotels (Philadelphia Corporate)

Lead the day-to-day Expedia billing process by reviewing payments and reconciling them with the AR ledger. Collaborate with General Managers and external vendors to resolve discrepancies and ensure balances remain under 60 days.

Oversee portfolio-wide hotel technology, telecommunications, and guest satisfaction improvements while directing IT support for nearly 3,000 end users. Lead the execution of enterprise technology initiatives and manage relationships with third-party vendors and corporate stakeholders.