Lead the digital acquisition strategy to grow membership and clinic volume across Texas markets using paid and addressable media. Manage the full funnel from first touch to first visit, overseeing budget allocation, SEO, and performance analytics.
Harbor Health
18 Remote Job Openings at Harbor Health
Support a centralized nurse triage team by executing protocol-based workflows, collecting focused patient data, and coordinating care. Responsibilities include managing work queues, scheduling appointments, and escalating high-risk clinical cases.
Leads the complaint resolution function by overseeing a team of specialists investigating member and provider grievances. Serves as the primary liaison between the contact center and Legal, Compliance, and Operations to address systemic deficiencies.
Investigate and resolve complex member and provider complaints while documenting root causes and corrective actions. Collaborate with Legal, QA, and Operations teams to address systemic issues and ensure regulatory compliance.
The role involves auditing member and provider interactions across multiple channels to ensure adherence to quality standards and regulatory requirements. The analyst will identify performance trends and provide actionable feedback to drive continuous improvement across contact center teams.
The Contact Center Lead manages daily operational performance, handles complex member escalations, and provides real-time coaching to agents. They act as a subject matter expert to ensure quality, compliance, and efficient member-facing workflows.
The Senior Content Writer will create compelling content across digital and print channels to educate members and providers on Harbor Health's care model. This includes translating complex healthcare and regulatory concepts into accessible communications while maintaining brand voice and SEO standards.
The Content Writer will create clear, compelling content across digital and print channels to educate members and providers on Harbor Health's care model. This includes translating complex healthcare and regulatory concepts into accessible communications while maintaining brand voice and SEO standards.
Lead the end-to-end design and operationalization of health plan products for Individual and Family Plans and employer lines of business. Act as the primary liaison between internal teams and external vendors to align product intent with operational execution.
Associate Director, Digital Aquisition Marketing
Harbor Health
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Full Time
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a month ago
Harbor Health
Lead the digital acquisition strategy to drive membership growth and clinic volume across Texas markets. Manage paid media investments, organic search, and audience-based journeys while optimizing for ROI and conversion.
Healthcare Data Architect & Manager - Harbor Data Systems (HDS)
Harbor Health
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Full Time
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a month ago
Harbor Health
You will architect foundational data structures and master indexes to power patient care, risk adjustment, and financial decision-making. Additionally, you will act as the strategic interface between clinical operations and engineering to translate business needs into precise architectural specifications.
The Lead, Product and Benefit is responsible for driving the end-to-end design, development, and operationalization of health plan products for IFP and employer lines of business. This role serves as a cross-functional leader, aligning internal teams and external partners to ensure benefit structures are competitive and compliant.
The Chief Legal Officer will serve as a strategic advisor to the executive team, overseeing legal and regulatory compliance for both insurance and healthcare practice entities. They will lead the legal department, manage corporate governance, and build scalable infrastructure to support the company's rapid growth.
Founding Engineer, Senior/Staff Software Engineer
Harbor Health
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Full Time
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2 months ago
Harbor Health
You will architect the foundation of the company's healthcare systems and build fault-tolerant distributed systems to connect disparate healthcare ecosystem components. Additionally, you will lead from the trenches by writing code, mentoring engineers, and fostering a collaborative, data-driven engineering culture.
Senior Data Engineer - Harbor Data Systems (HDS)
Harbor Health
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Full Time
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2 months ago
Harbor Health
You will design and implement production-grade dbt models to transform raw clinical and claims data into trusted data marts. Additionally, you will act as the primary interface between clinical operations and engineering to translate business needs into precise technical specifications.
The Integration Engineer will design and deliver healthcare integration solutions that impact patient access and clinical operations. This role involves connecting various systems and ensuring data integrity while collaborating with cross-functional teams.
The Product Manager will own the product roadmap for care operations tooling, including defining requirements for provider- and care team-facing products supporting enrollment, monitoring, and transitions of care. They will collaborate with Engineering and Operations to deliver features that improve efficiency, reduce administrative burden, and support clinical quality.
The Product Manager will own the product definition and ongoing evolution of Harbor's benefit structures, including adjudication frameworks and member financial incentives. This involves translating benefit design decisions into detailed product requirements across the benefits stack to ensure accurate implementation.
