GSB Solutions

IT Service Desk Agent ( Brasil- Sao Paulo, Rio Janeiro, Londrinas / Remoto)

GSB Solutions · Full Time · 3 months ago

GSB Solutions

🌎 Brazil ⭐ 0-2 yrs exp 💼 Support

The agent will provide first-level technical support to end-users via phone and chat, resolving issues related to computers, networks, and applications. They are also responsible for managing and documenting tickets while routing complex technical issues to higher-level support teams.

APPLY

Help Desk Support Technician ( Brasil – Remoto )

GSB Solutions · Full Time · 3 months ago

GSB Solutions

🌎 Brazil ⭐ 2-5 yrs exp 💼 Support

Responsibilities include providing customer support via phone and chat, managing pending tasks, and delivering high-level customer service by providing immediate solutions. This also involves escalating tasks to Level 2 and/or 3 technical teams and identifying and resolving issues.

APPLY

Help Desk Support Technician ( Brasil – Remoto )

GSB Solutions · Full Time · 4 months ago

GSB Solutions

🌎 Brazil ⭐ 2-5 yrs exp 💼 Support

Responsibilities include providing high-level customer support via phone and chat, offering immediate solutions, and managing pending issues. This also involves escalating tasks to Level 2 and/or Level 3 technical teams when necessary.

APPLY

Help Desk JR. Support Technician ( Brasil – Remoto )

GSB Solutions · Full Time · 4 months ago

GSB Solutions

🌎 Brazil ⭐ 0-2 yrs exp 💼 Support

Responsibilities include providing first-level customer assistance via phone and chat support, immediately resolving issues, managing the ticket backlog, and escalating tasks to Level 2 and/or Level 3 technical teams when necessary.

APPLY

Help Desk Support Technician ( Brasil – Remoto )

GSB Solutions · · 5 months ago

GSB Solutions

🌎 Brazil ⭐ 2-5 yrs exp 💼 Support

Responsibilities include providing high-level customer support via phone and chat, offering immediate solutions, and managing ticket backlogs. This also involves escalating tasks to Level 2 and/or Level 3 technical teams when necessary.

APPLY

Help Desk Support Technician ( Brasil – Remoto ) in Brasil

GSB Solutions · Full Time · 5 months ago

GSB Solutions

🌎 Brazil ⭐ 0-2 yrs exp 💼 Support

The Help Desk Support Technician will provide first-level customer assistance through phone and chat support, managing backlogs and routing tasks to technical teams as needed. They will also identify and resolve issues while analyzing ticket backlogs.

help-desk

APPLY