Act as a bridge between development and customer success teams to identify client issues and propose technical solutions. Participate in client meetings to provide technical explanations of products and create technical documentation.
Lead customer relationship management and onboarding to ensure the successful adoption and utilization of the Maira AI workspace. Monitor usage, manage KPIs, and collaborate with engineering teams to provide technical support and product feedback.
Act as a bridge between development and customer success teams to identify customer issues and propose technical solutions. Participate in client meetings to provide technical explanations of products and create technical documentation.
Drive the systematization and optimization of back-office operations to support organizational growth. Responsibilities include recruitment, labor management, general affairs, and internal event planning.
Responsible for expanding the AI platform 'Maira' through partner sales, including new partner acquisition and relationship management. Duties include providing proposal support, conducting training sessions, and collaborating with CS and development teams to improve customer value.
