Frontline Managed Services

The Client Success Manager manages and strengthens relationships with legal and professional services clients within the Managed IT Services division. They serve as the primary point of contact to ensure high client satisfaction, monitor account health, and facilitate service delivery.

The specialist manages accounts receivable and client relationships for a portfolio of billing attorneys to ensure accurate collection of balances. They prepare financial reports and act as a liaison between clients and attorneys to resolve outstanding payments.

The Accounts Receivable Specialist manages a portfolio of billing attorneys and clients to ensure accurate collection of account balances. They also prepare financial reports and act as a liaison to resolve outstanding balances while maintaining professional relationships.