Provide quick and friendly support to subscribers via email, chat, and phone while troubleshooting technical issues. Maintain customer accounts and collaborate with the team to meet department goals and improve the viewer experience.
FloSports, Inc.
7 Remote Job Openings at FloSports, Inc.
Lead the architecture and design of large-scale distributed systems and scalable microservices for real-time and batch data processing. Drive technical standards, mentor engineers, and take end-to-end ownership of the software development lifecycle.
Senior Engineer, Live Streaming Video Specialist
FloSports, Inc.
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Full Time
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a month ago
FloSports, Inc.
Design, build, and operate a scalable live streaming platform focusing on the end-to-end video signal chain. Maintain backend microservices and ensure broadcast-grade reliability through monitoring and redundancy.
Design, develop, and maintain scalable high-performance full-stack web applications and reusable UI components. Collaborate with cross-functional teams to define requirements and contribute to architectural decisions while mentoring peers through code reviews.
Seasonal Customer Support Representative, Trackwrestling
FloSports, Inc.
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Full Time
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2 months ago
FloSports, Inc.
Provide professional support to customers via phone and email to resolve technical issues and troubleshoot platform problems. Act as the voice of the customer by identifying trends and escalating technical outages to improve the user experience.
Develop and maintain native iOS and Android applications while contributing to TV platform streaming experiences. Partner with cross-functional teams to define API contracts and drive architectural decisions for the native platform.
The Engineering Manager will lead and grow a high-performing team of fullstack and backend software engineers, driving the strategic vision of applications alongside Product Managers and Designers. Responsibilities include managing engineer performance, development, engagement, driving execution, monitoring team issues, and fostering a culture of growth and accountability.
