FloSports, Inc.

Provide professional support to customers via phone and email to resolve technical issues and troubleshoot platform problems. Act as the voice of the customer by identifying trends and escalating technical outages to improve the user experience.

Plan and execute end-to-end UX research projects including generative and evaluative studies across web, mobile, and connected TV platforms. Manage the research repository taxonomy and mentor junior researchers to improve product outcomes.

The contractor will drive weekly content creation and real-time social media coverage for college athletics across multiple platforms. Responsibilities include producing platform-native content, collaborating with editorial teams, and traveling to events for on-site coverage.

Develop and maintain native iOS and Android applications while contributing to TV platform streaming experiences. Partner with cross-functional teams to define API contracts and drive architectural decisions for the native platform.

The Client Success Lead manages partnerships for wrestling software, including season management, weight management, and seed system products. They are responsible for resolving software support escalations, coordinating postseason advancement, and serving as the primary point of contact for partners.

The Engineering Manager will lead and grow a high-performing team of fullstack and backend software engineers, driving the strategic vision of applications alongside Product Managers and Designers. Responsibilities include managing engineer performance, development, engagement, driving execution, monitoring team issues, and fostering a culture of growth and accountability.