Flexxter GmbH

The role involves acting as a strategic partner to users, focusing on ensuring they understand and utilize the software effectively by analyzing bottlenecks and proactively engaging with customers. Responsibilities include process architecture, onboarding new clients, proactive customer success management, rapid problem-solving, and channeling market feedback directly into product development.

The role involves acting as a strategic partner to B2B users, focusing on onboarding new clients (architects, construction managers) and ensuring they understand and utilize the software's full potential through proactive engagement. Responsibilities also include serving as the first point of contact for issue resolution and gathering market feedback to influence new feature development.