The Fan Experience Associate serves as the primary point of contact for memorabilia orders, resolving inquiries across voice, chat, and email channels. They are responsible for delivering personalized support while maintaining high standards of service and operational efficiency.
The Director will establish governed, AI-powered portfolio delivery standards across Fanatics Technology to manage enterprise programs including ERP, PLM, and logistics. They are responsible for defining the program playbook, managing a team of program managers, and ensuring data-driven decision-making for senior leadership.
The Principal Product Manager will own the vision, strategy, and roadmap for enterprise supply chain data products and the semantic layer to power AI-ready decision-making. They will partner with engineering and business stakeholders to build trusted data assets, AI agents, and self-service BI capabilities that drive operational efficiency.
