Extra Duty Solutions

Establish and manage the product team's operating system, including planning cadences, OKR cycles, and the product tech stack. Build structured feedback pipelines and reporting layers to streamline communication between product, engineering, and leadership.

The role involves owning the full design spectrum, including research, interaction, and visual design for officer and customer portals. The designer will build a token-based design system from the ground up and create end-to-end flows for complex operational workflows.

Lead the consolidation of officer and customer portals into a cohesive, scalable platform across web and mobile surfaces. Drive the end-to-end execution of new features, including instant pay integrations and market expansion playbooks.