The Senior Quality Testing Analyst performs account-level audits of loan originations and servicing to ensure policy adherence and identify business risks. They are also responsible for training Quality Testing Analysts and managing the dispute process for testing results.
Exeter Finance
5 Remote Job Openings at Exeter Finance
Responsible for monitoring, reviewing, and processing impound accounts in accordance with regulations and company policies. This includes communicating with customers, recovery agents, impound facilities, and police departments to handle recovery justifications and abandonment.
Lead and manage the dealer services team to provide efficient support for financing applications, contracts, and payments. Drive initiatives to improve dealer satisfaction, ensure regulatory compliance, and optimize operational processes through cross-functional collaboration.
Responsible for the daily review, approval, and documentation of vehicle repossession assignments. Acts as the final checkpoint to ensure all state and federal regulations are strictly followed before approving accounts.
Responsible for monitoring bankruptcy notifications, coding accounts, and facilitating bankruptcy protection and case servicing. Handles communications with customers, attorneys, and trustees in compliance with state and federal regulations.
