Etax

The Administration Support Officer provides frontline support by handling client calls, managing email queues, and verifying identities. They also assist the accounting team with tax return processing, document compliance, and maintaining accurate client records.

The primary duties involve reviewing individual tax returns to ensure they are prepared for agent review and lodgment, while also managing client communications and ensuring all necessary supporting documents are received. The accountant must adhere strictly to ATO and Tax Practitioners Board compliance requirements while maintaining accuracy.

The Tax Agent will be responsible for reviewing individual tax returns online prior to lodgement, ensuring all necessary supporting documents are received from clients, and adhering strictly to ATO and Tax Practitioners Board guidelines. They must also deliver optimal tax outcomes while maintaining high levels of accuracy and compliance in their work.