Provide first-line technical support and troubleshoot customer inquiries regarding financial messaging solutions. Collaborate with IT experts to resolve technical issues and maintain detailed interaction logs.
Dixio
7 Remote Job Openings at Dixio
Provide first-line technical support and troubleshoot customer inquiries regarding financial messaging solutions. Collaborate with IT experts to resolve technical issues and maintain detailed interaction logs.
Identify and create new business opportunities while nurturing existing client relationships to drive deal generation. Support the Business Development executive in preparing proposals, contracts, and coordinating internal approvals to close sales.
The Sales Specialist will identify new business opportunities and nurture existing client relationships to drive deal generation. They will support Business Development executives in preparing proposals, contracts, and negotiation strategies to ensure successful closures.
Establish and lead a structured QA strategy to ensure the reliability of financial business flows, backend processing, and API stability. Integrate automated testing into the CI/CD pipeline using GitLab to prevent regressions and reduce production bugs.
Design and implement end-to-end features from Backend (Node/NestJS) to Frontend (Angular), focusing on dynamic forms and monitoring dashboards. Maintain platform stability through bug fixes, production support, and ensuring compliance with ISO 27001 and SWIFT standards.
The role focuses on managing AWS infrastructure using Terraform and ensuring security compliance with ISO 27001 and SWIFT CSP. Additionally, it involves handling internal IT support, including Azure AD administration and employee onboarding/offboarding.
