DISQO

Lead and manage a US-based sales team to achieve sustainable revenue growth and optimize sales processes. Collaborate with leadership to shape go-to-market strategies for advertising measurement products.

The agent will handle member inquiries through tickets and chat promptly and professionally, focusing on reducing ticket backlogs during peak times and investigating/resolving member account issues accurately. They must follow internal procedures, escalate complex cases when needed, and maintain high quality standards and SLA performance.