Disabled Veteran Solutions

The Customer Care Advisor will provide exceptional service and support to clients while managing multiple systems and tasks. They are responsible for maintaining a professional and empathetic tone while addressing customer needs in a high-volume environment.

The Bilingual Customer Advocate will provide exceptional service and support to clients within a mission-driven environment. Responsibilities include managing multiple systems, resolving customer issues, and maintaining professional communication across various web-based platforms.

The role involves answering inbound calls to provide support for government-based programs and assisting with technical troubleshooting. Responsibilities also include scheduling appointments and accurately documenting all customer interactions to ensure high-quality service.