Conduct high-volume outbound calls to potential customers to promote and sell emergency call systems and nursing aids. Build trust with patients and their families while managing documentation and resolving customer inquiries.
The role involves handling all processing tasks related to health insurance companies, acting as the central interface between patients, relatives, insurance providers, and internal teams. Key duties include billing preparation and follow-up, processing customer inquiries, creating cost estimates, and maintaining contact with payers and service providers.
