Provide learning administrative services by managing training data within systems like SuccessFactors and ServiceNow. Communicate directly with clients to resolve issues, maintain standard operating procedures, and escalate discrepancies as needed.
The associate is responsible for creating and maintaining schedules while ensuring high standards of service delivery and client satisfaction. They must also collaborate with clients, resolve scheduling issues, and maintain technical proficiency across various software platforms.
The associate will perform data entry for learning administration and manage requests using systems like SuccessFactors and ServiceNow. They are responsible for maintaining client standard operating procedures and escalating issues to management as needed.
The associate will perform data entry and administrative tasks within learning management systems like SuccessFactors and ServiceNow. They are responsible for maintaining client standard operating procedures and resolving or escalating operational discrepancies.
