Lead end-to-end post-sale onboarding and rollout of the Coast platform, translating complex operational workflows into technical configurations. Design automations, configure integrations, and manage multiple simultaneous implementation projects from kickoff to handoff.
Coast
2 Remote Job Openings at Coast
Provide off-hours customer support via email, chat, and phone while managing ticket queues and SLAs. Perform operational tasks including customer data cleanup, help center content updates, and basic billing support.