Certifid, Inc

Design, build, and operate the core data infrastructure including the data lake, warehouse, and real-time streaming pipelines. Own the source-of-truth models for key business metrics and partner with cross-functional teams to translate business questions into data models.

Lead the redesign of the payments ledger and the creation of a bank partner abstraction layer to support multi-rail money movement. Set the technical direction for payments architecture, ensuring correctness, compliance, and real-time risk integration.

Manage a blended portfolio of enterprise and mid-market accounts through the entire post-sale lifecycle from onboarding to renewal. Drive revenue growth by identifying expansion opportunities and executing commercial negotiations to maximize contract value.

Drive reliability, availability, and performance of production SaaS systems by defining SLIs/SLOs and implementing automated workflows. Design AI agents for monitoring distributed systems and lead incident response efforts including blameless postmortems.

The Principal Product Manager for Growth will own the activation, adoption, and expansion metrics to ensure customers reach full value from the platform. This involves conducting rigorous customer discovery, building growth models, and running data-driven experiments to close gaps in the user experience.