Casechek

Build and scale the customer support function from the ground up, establishing processes, KPIs, and operational rigor. Lead a team of technicians while partnering with Product and Engineering to drive strategic product improvements.

Own the end-to-end demand generation strategy and execute multi-channel campaigns to drive qualified pipeline and revenue. Manage ABM programs and marketing operations to optimize the conversion funnel in partnership with Sales and Product teams.

Own the positioning, messaging, and commercialization strategy for Casechek's surgical supply chain solutions. Develop ROI narratives and sales enablement tools to help the commercial team win across various hospital buyer personas.