CarriersEdge

Manage day-to-day marketing projects and workflows using Jira to ensure accountability and timely execution. Support marketing operations including CRM hygiene, process documentation, and cross-functional planning for campaigns and launches.

Produce high-quality content across various formats including landing pages, email sequences, and case studies. Support the Director of Marketing in developing messaging and executing a content calendar for two brands.

Oversee all aspects of the Customer Success department, including frontline support, account success, and escalations. Establish KPIs and refine department processes to align effort with customer value while collaborating cross-functionally.

The Creative Manager oversees the production of all creative deliverables for content development and marketing efforts. They are responsible for managing the creative department's day-to-day activities, including team guidance, project oversight, and resource allocation.