caralegal

Build and scale a comprehensive Customer Success organization covering onboarding, support, and enablement to drive retention and expansion. Define the overall customer strategy and manage key KPIs such as NRR, churn, and product adoption while maintaining close alignment with Sales and Product teams.

Act as a bridge between information security and product development by translating complex regulatory requirements into actionable product features. Support Sales, Customer Success, and Marketing teams by providing expert guidance and creating educational content on compliance and security.