The Deposit Subject Matter Expert supports front-line staff with deposit account functions, ensuring compliance and internal controls across various account types. They are responsible for processing specialized transactions, managing reporting, and identifying process improvements to enhance operational efficiency.
The Accountant is responsible for executing accounting functions including general ledger balancing, financial reporting, and account reconciliation. They also support month-end close processes, assist with audits, and collaborate with other departments to ensure financial accuracy and compliance.
The Contact Center Representative assists members with transactions, inquiries, and referrals while maintaining a consultative approach to build financial relationships. They handle inbound calls, educate members on digital services, and resolve member concerns to ensure first-call resolution.
