Bozeman Health

The Customer Service Representative manages inbound and outbound calls to assist patients with inquiries, billing, and insurance validation. They are responsible for maintaining effective communication with internal departments and utilizing the Epic system to resolve patient concerns.

The representative performs in-depth insurance benefit verification and informs patients of their financial obligations. They are also responsible for processing patient payments and coordinating with healthcare teams to obtain necessary medical criteria.

The Diagnostic Radiology Nocturnist will work a schedule of one week on and two weeks off, focusing on providing expert radiological services during night hours. The role emphasizes work-life balance while ensuring high-quality patient care.