BlastPoint

Own the design direction from problem framing to delivery, translating business needs into functional UX solutions. Collaborate with Product and Engineering teams to ship features for regulated industries and integrate AI into design workflows.

The Customer Success Manager partners with utility and financial industry clients to drive platform adoption and ensure measurable business outcomes. They lead strategic conversations, facilitate business reviews, and serve as the primary post-sale point of contact to ensure customer retention and growth.

Design and implement scalable automated testing frameworks and quality practices for a B2B SaaS platform. Lead the regression strategy, performance testing, and integration of quality gates into CI/CD pipelines.