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Bikmo

Remote Job Openings at Bikmo (2)

Customer Experience Agent - German speaking

Austria 0-2 yrs exp Support

Act as the primary contact for partners and customers in Germany and Austria, managing onboarding and resolving policy and claim issues. Proactively optimize B2B processes and collaborate with internal teams to improve product offerings and partner experiences.

Customer Experience Agent

Austria, Germany 0-2 yrs exp Support

Provide first-line support for German and Austrian partners and customers regarding insurance policies and claims. Guide partners through onboarding and collaborate with internal teams to improve the B2B partner experience.