Lead a portfolio of 20-40 complex clients through the full benefits lifecycle, including renewal strategy and carrier negotiations. Mentor account managers and partner with leadership to refine service delivery workflows and implement process improvements.
The Head of Consulting & Brokerage will lead and scale the consulting and brokerage practice, owning the strategy, performance, and execution of client relationships. They will mentor the team, manage carrier partnerships, and integrate AI-powered tools to drive operational excellence and client value.
