The role involves providing high-quality remote customer service, assisting clients with digital banking products, and managing customer retention. You will also be responsible for documenting interactions, meeting performance objectives, and coordinating with supervisors to ensure service quality.
The role involves managing customer inquiries, complaints, and requests through remote channels while proactively offering financial products and insurance. The manager is responsible for providing personalized advice, ensuring customer satisfaction, and driving digital adoption for banking services.
Manage the promotion and effective sale of automotive credits while meeting business objectives. Handle statistical information and perform administrative documentation tasks including reception, capture, and validation.
The role involves supervising remote bankers to drive business growth within the remote banking segment while ensuring high-quality customer service. Additionally, the director will manage risk by overseeing the resolution and formalization of credit requests and file integration.
The role involves promoting and selling financial products while managing client portfolios to meet business objectives. It also includes providing quality post-sales support and increasing the usage of BBVA credit cards.
