Handle 80-120 calls per shift for various law firms, managing intake, scheduling appointments, and answering FAQs. Act as the primary point of contact to provide a world-class customer service experience for legal clients.
Provide high-level administrative and legal support to law firms across the US and Canada. Responsibilities include managing schedules, drafting documents, conducting legal research, and coordinating meetings.
Handle 80-120 calls per shift for various law firms, managing appointment scheduling and answering FAQs. Act as the first point of contact to provide a world-class customer service experience for legal clients.