Build and maintain end-to-end integrations between the Avo platform and major EHR systems like Epic and Cerner. Collaborate with hospital IT teams and contribute to broader platform features including clinical AI tooling and decision support.
Lead the product strategy and execution for an AI healthcare platform, driving the roadmap to accelerate customer value and platform differentiation. Collaborate with distributed engineering and clinical teams to translate complex clinical use cases into actionable product requirements.
The Customer Success Director manages post-launch relationships for health system customers, focusing on adoption, engagement, renewals, and expansion. They are responsible for building the CS playbook from scratch and serving as a strategic partner to clinical executives.
