AVID Energy Solutions

Qualify Massachusetts and New Hampshire residents for no-cost home energy assessments and schedule appointments for specialists. Manage a high volume of inbound and outbound communications using Salesforce CRM and scheduling tools.

The Customer Intake Coordinator is responsible for qualifying homeowners for energy efficiency incentives and scheduling no-cost home energy assessments. This role involves managing high volumes of inbound and outbound calls and emails while utilizing CRM software to track leads and appointments.