Allsup Employment Services

The Vocational Case Manager provides customized job placement solutions and career counseling to unemployed beneficiaries with disabilities. They manage a caseload through the Ticket to Work Program, assisting with job searches, resume development, and workplace accommodations.

Guide customers through an evaluation process to determine eligibility for the Ticket to Work program. Balance the workday between handling inbound customer service calls and managing a caseload of outbound calls.

The specialist serves as the primary contact for employed beneficiaries in the Return to Work program. Responsibilities include managing inbound and outbound calls, providing education on the Ticket-to-Work program, and completing necessary documentation.